Electronic Billing

The Student Accounts Office at Macalester College utilizes an electronic billing system which allows students and authorized users to view information relating to billing accounts, statements, account activity and to make online payments at their convenience.  The electronic billing system correlates directly with the leadership role Macalester College has taken in sustainability for higher education.

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Pre-Term Bill

A pre-term bill is provided electronically to the student’s Macalester email address by mid-July for Fall semester and mid-December for Spring semester charges. The pre-term bill includes tuition and fee charges based upon your class registration, along with room and board charges which are based upon the contract with Residential Life (plus any past due balance). If you have been given a financial aid award, you will be sent that information on a separate form. Subtract your aid award from your charges and pay the difference. DO NOT subtract work-study amounts. Work-study must be earned and applied to the account to receive credit. Provided you have made proper application for each award and submitted the required paperwork, funds will be disbursed either by a direct credit to your student account or will be applied to your account after you endorse the check sent to the college by your funding source. The financial aid award is prepared for a specific credit load and choice of housing. Changes in enrollment, housing and/ or the receipt of additional funds may necessitate revisions in your financial aid award and the amount due the college. For your convenience, we have supplied the most common fees on our fee calculator.
Use this worksheet to determine the amount owed

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Monthly Billing Statements

The student and authorized users will receive email notification announcing that the newest electronic eBill statement is ready to view.   The new eBill statements will generally be ready on the 16th of the month or the first working day following the 15th which is the due date. All students and authorized users must go online to view the statements.  If a paper statement is required, the student or authorized user must print it at their convenience.

Students:  Please follow these steps to view your eBill statement:

  • Logon to Macalester’s 1600grand student portal
  • Internet Explorer and Mozilla Firefox browsers work best with the software
  • Click on Money Matters
  • Below Student Billing Account/Information
  • Click on View/Pay My Bill
  • Click on Account Activity (at top of page)
  • Click on Statements from the drop down menu

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Online Payments

Online payments may be made by students and authorized users.  These payments are “real time” and can be made at the individual’s convenience.  Online payment options include checking/savings account (no fee) or with a credit card (2.95% fee/minimum fee of $3).  We accept Visa, MasterCard, American Express, and Discover.

To Make a Payment:

  • Logon to Macalester’s 1600grand student portal
  • Internet Explorer and Mozilla Firefox browsers work best with the software
  • Click on Money Matters
  • Below Student Billing Account/Information
  • Click on View/Pay My Bill
  • Click on Make Payment
  • See Payments section for other options.

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Authorized Users

You must be set up as an authorized user to receive an email saying the new eBill is ready to view. To view your student’s eBill statement, go to: https://secure.touchnet.com/C23333_tsa/web/login.jsp
Login Instructions:  Sample Authorized User Login Instructions
Note:
  Internet Explorer and Mozilla Firefox browsers work best with the software.

To Set Up an Authorized User:  Students may authorize parents or other persons to become an authorized user.  An authorized user may view online billing information and make online payments.  To set up an authorized user, students must:

  • Logon to Macalester’s 1600grand student portal
  • Internet Explorer and Mozilla Firefox browsers work best with the software
  • Click on Money Matters
  • Below Student Billing Account/Information
  • Click on View/Pay My Bill
  • Below My Profile (upper right corner)
  • Click on Authorized Users
  • Enter information as prompted.  The authorized user will receive an email with login information.

Recommendations

  • Students: Set up your authorized users before you return to school.  Do not wait.
  • Authorized Users: Ask the student to set you up before they return to school.  Do not wait.  They are the only person that can do this for you.
  • Become familiar with the process before it becomes time sensitive.
  • Consider making online payments.  These transactions are real time and convenient.
  • Web Browsers:  Internet Explorer and Mozilla Firefox work best with the billing software.

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Text Message Notification

In addition to email notification, you have the option of adding a text message notification for events relating to eBill statements and payments.  It’s easy!  Just update your profile information to include your mobile phone number and carrier.  For details, see below.

Students:

  • Log on to Macalester’s 1600grand student portal
  • Internet Explorer and Mozilla Firefox browsers work best with the software
  • Click on the Money Matters
  • Below Student Billing Account/Information
  • Click on the View/Pay My Bill
  • Below My Profile (upper right corner)
  • Click on Personal Profile
    Note:  You must enroll in Two-Step Verification to make changes to your User Profile.
    Please proceed to Security Settings in My Profile to enroll.
  • Opt into receiving text messages by clicking Edit and entering information as prompted.
  • Save Changes

Authorized User:

  • Log on to the Authorized User web site:
  • Select your student’s account.
  • Below My Profile (upper right corner)
  • Click on Personal Profile
    Note:  You must enroll in Two-Step Verification to make changes to your User Profile.
    Please proceed to Security Settings in My Profile to enroll.
  • Opt into receiving text messages by clicking in Edit and entering information as prompted
  • Save Changes

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Billing Statement Information for Fall Semester 2024

Your November 18, 2024 eBill Statement is now available!

  • Your November 18th eBill statement (logon to open pdf) is available and shows your current balance.
  • All prior balances owing are past due, may have resulted in a Finance charge and must be paid immediately.
  • Contact the Financial Aid Office to explore options if you need assistance in meeting your payment needs.
  • If you have made your payment and your account is now at zero, THANK YOU!
  • Note:  If you need to make a payment for an amount different from the amount showing:
    Click in the amount box, highlight the amount, delete it, type in the amount you want to pay.

Text Message Notification Now Available  In addition to email notification, you now have the option of adding a text message notification for events relating to eBill statements and payments.  It’s easy!  Just update your profile information to include your mobile phone number and carrier.  Set yourself up today!

Student Responsibility:  The student is responsible for reading and understanding all academic and financial policies as published in the Macalester College catalog, including the refund policies for tuition, room and board.  The student is responsible for all charges regardless of whether financial aid, employers, or third parties pay as agreed.  It is the student’s responsibility to ensure that all requirements of grantors, lenders, employers, and third party payers are met on a timely basis. The student is responsible for communication of billing information to all parties involved.  If the student believes that any information on their statement is incorrect, they must notify the Student Accounts Office in writing within 30 days of the statement date detailing the information believed to be incorrect.  If the information is not disputed in writing within 30 days of the statement date, Macalester College will assume the information is correct.

eBill Information:

eBill:  Your November 18, 2024 eBill statement is ready to view on that date. The College sends an email to each student and authorized user to announce the availability of the new eBill statement. A statement is generated each month the student has a billing account balance or activity on their account.

Students: To view your eBill statement:  logon to Macalester’s 1600grand student portal, click on Money Matters, below Student Billing Account/Information,  click on View/Pay My Bill, click on Account Activity (at top of page) click on Statements from the drop down menu.

Authorized Users
:
You must be set up as an authorized user by your student to receive an email saying the new eBill is ready to view. To view your student’s eBill statement, go to:

https://secure.touchnet.com/C23333_tsa/web/login.jsp

To Become an Authorized User:  Students may authorize parents or other persons to become an authorized user.  An authorized user may view on-line billing information and make on-line payments.  Students should logon to Macalester’s 1600grand portal, click on Money Matters, below Student Billing Account/Information,  click on My Profile (upper right corner), click on Authorized Users tab, and enter information as prompted.  The authorized user will receive an email with login information.

Statement Information

Statement Date: This is the date through which detailed charges and credits will show on your statement.

Payment Due Date:  Payment for past due amounts is due immediately.
Payment Due Date: 
Payment for all new charges should be made when they are posted.  To keep your account current, payment must be made immediately.

Previously Billed Balances:  Are past due, may have a hold  and/or incurred a finance charge, and must be paid immediately.

Amount Due:  Amount that must be received in the Student Accounts Office on or before the due date for currently billed charges to avoid a finance charge, a financial hold.

Previous Billed Balance:  Balance due from a previous month/s.  If the current period ends with unpaid obligations, those unpaid obligations will be reflected on future statements as a part of the previous amount due.

Charges/Adjustments and Payments/Credits:  The statement reflects activity on the account during the period from the last due date.  The current month’s activity will be reflected on the statement with a brief description under “Transaction Description”.

Authorized Financial Aid: Aid that is confirmed but cannot be officially credited to your account until a later date due to federal or state regulations. Authorized financial aid reduces the “Amount Due” amount on your bill. You do not need to take any action to finalize financial aid that is in authorized status.

Memoed Financial Aid Items (Pending Aid): Memoed Financial Aid do not reduce the “Payment Due” amount on the bill. These types of financial aid fall into two categories:

      • Some types of pending financial aid (e.g., Federal Direct Loans in pending status) may require action on your part in order to ensure availability. Log in to 1600grand.Macalester.edu and review the financial aid section of the Student Life tab or contact the Financial Aid Office for information about actions required to make these types of financial aid available.
      • Other types of financial aid (e.g., scholarships from non-Macalester sources) may be in pending status because the delivery of this financial aid is not controlled by Macalester. If you are not sure that these types of financial aid will be delivered to Macalester by the payment due date, you should contact the Financial Aid Office to help avoid unnecessary delays in validating your enrollment.
        During the Validation Period:  You may reduce the “Amount Due” by the “Memo Items” and outside scholarships which you are certain the college will receive. If these items are not received, a Student Account or Validation hold may be placed on the account and finance charges may be assessed.

Student Employment: Student Employment will be credited to the student’s account as it is earned only if it has been authorized to do so. The Student Employment Check Authorization Form to authorize this process may be obtained in the Student Accounts Office or on the Student Account web site. All students must pay any balance that is owing due to unearned work study that was authorized to pay their billing account.

Finance Charge:    As of the 15th day of each month (or the first business day thereafter), the College will calculate the current billed balance by adding new charges to and subtracting new payments/credits from the previous balance. A finance charge of .667% per month (ANNUAL PERCENTAGE RATE OF 8%) is applied to the remaining previous balance due on the 15th of each month.

Contact Information

651-696-6525 MacPass (Contact ITS Help Desk)
651-696-6278
Facilities Management
651-696-6214
Financial Aid Office
651-696-6275
Health and Wellness 
651-696-6199
Health Insurance
651-696-6278
Key Charges
651-696-6406
Library Fines
651-696-6215
Room and Meal Plan (Residential Life) 
651-696-6200
Registrar’s Office
651-696-6215
Room Damages (Residential Life)
651-696-6161
Student Accounts Office
651-696-6608
Student Employment Office
651-696-6300
Center for Study Away
800-609-8056
Nelnet Campus Commerce (Nelnet)

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