Employee Assistance Program
Contact
Human Resources77 Macalester Street, Room 201 651-696-6280
651-696-6612 (fax)
hr@macalester.edu
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Hours
We all experience life changes and challenges from time to time. When you need some extra support, the Employee Assistance Program (EAP) is just a call or click away. These services are all confidential and available to you at no additional cost to you and your family members (anyone living in your home). Licensed professionals are available 24/7. Through the EAP, you can access webcasts and the services listed below.
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Emotional Health Support
Get referrals to dedicated, licensed counselors. You will have access to 3 counseling sessions per issue, per year, with counselor in your area. Connect by phone, in virtual session or face-to-face for support on a range of topics such as:
- Mental Health
- Relationships
- Parenting
- Management of anxiety, depression, and stress
- Substance Use
To schedule an appointment online for face-to-face or video session login to your mycigna.com account and search for an in-network counselor. You will want to make sure you get your EAP code. You’ll need this code to give to your network provider.
Home Life Support
EAP is able to help with issues that impact your work-life balance including:
- Senior Care
- Back to school resources
- Home Repairs
- Moving
- Pet Care
Child Care and Parenting Support
Whether you’re a parent now or have hopes of being one someday, you have access to confidential resources, information and referrals for every age and stage. Receive advice and support regarding these and other topics:
- Adoption
- Pregnancy and infertility
- Special needs
- Nursing your infant
- Child care, back-up care, and sick child care
- Resources for all education and developmental stages
Financial Support
Whether you need help with budgeting strategies, home refinancing, Medicare, or if you should buy vs. lease a car, EAP can connect you with professional assistance. You will receive a no-cost 30-minute consultation by phone with a qualified specialist. for issues like:
- Student Loan Repayment
- How to establish credit
- Understanding annuities and bonds
- Social Security benefits
Legal Support
For support with legal issues, you can receive a referral to a licensed network attorney for a free 30-minute consultation, over the phone or face-to-face. You can also take advantage of:
- 25% discount on most legal services
- Legal support is extended to other members of your household
Identity Theft Support
If you’ve become victim of identity theft, EAP can help listen and connect you with experts and information you need. You will receive a 60-minute consultation with a fraud resolution specialist to who can help you with:
- Who to notify and how
- Forms or letters to help you report and itemize fraudulent activity
- Obtaining and monitoring your credit report every four months
- Taking future preventive actions
Job and Career Support
Connect with EAP for resources and referrals in areas including:
- Work-related stress
- Time Management
- Professional Development
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Phone Number: 1-877-622-4327
Calling the number listed above is the fastest way to speak with an advocate from EAP.
Web Address to create your online account: mycigna.com
By creating your online account you can chat with an EAP representative about providers, available resources, and schedule a call for emotional health, family, job, and career support. You will also have access to articles, videos
Employer ID: macalester (needed for initial registration)
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EAP webcasts are one hour in length including a Q&A at the close of each session. Registration information, live seminars, and on-demand replays can be accessed directly on their seminar portal:www.cigna.com/EAPwebcasts
Employees also have access to Wellness Webcasts through Cigna. Review the 2025 EAP Wellness Webcast Calendar to see the wide array of topics they plan to cover in the upcoming year.
April 2025
April 9th, 2025 – Stress Management 101
April 23rd, 2025-Balancing Your Financial and Emotional Wellbeing